Gift Card Terms and Conditions

GIFT CARD POLICY

a. By purchasing, accepting, or using a MURO Gift Card, you agree to be bound by the terms contained in this section. You may purchase Gift Cards online at www.mutedroom.com (our “website”) and you will be required to confirm that you accept these terms.

b. A Gift Card purchased through our website will only be issued in United States currency and may only be redeemed against MURO products sold in the same currency.

c. Balance Inquiry: If you've purchased a digital Gift Card, the simplest way to check your balance is to use the link provided in the original gift card email. This link directs you to a page showing the current balance of your gift card.

d. Expiration/Fees: Gift Cards do not expire. No fees for inactivity or service fees apply to any Gift Cards. However, MURO reserves the right to refuse to honor any Gift Card in the event of a disputed credit card charge, bounced check or other failure of consideration.

e. No Right of Redemption Except As Required By Law: Your Gift Card is redeemable only for purchases of merchandise or services online at our website ebsite. The Gift Cards have no cash value and may not be redeemed for cash (except as required by law) or used to purchase another Gift Card.

f. No Refunds: No refunds are permitted for Gift Cards; all sales are final

g. Risk of Loss, Lost, Damaged, or Stolen Gift Cards: The value of any lost, damaged or stolen Gift Cards will not be replaced.

h. Resale / Combination Prohibited: You may not sell a Gift Card or otherwise barter for its exchange. Also, MURO E-Gift Cards cannot be combined with other products. However, you may transfer a Card to another person for no monetary consideration (e.g., as a gift).

i. Unclaimed Property: In the event you do not use your Gift Card for a certain period of time, we may be required to turn over the remaining balance to a state under such state’s unclaimed or abandoned property law. Although your Gift Card does not expire, if we are obligated to turn over the remaining balance under a state’s unclaimed property law by operation of law, we will be released from any further liability or obligation with respect to your Gift Card and you may be required to contact the state’s unclaimed property administrator to attempt to recover your unused balance. To protect your right to continue to use your remaining Gift Card balance under these Terms, we will make reasonable efforts to exempt your Gift Card from state unclaimed property laws if such laws so permit. If any part of this Agreement is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

j. Fraud/Violation of Terms: MURO reserves the right to refuse to honor, or to suspend or deactivate a Card if we suspect that the Card was obtained fraudulently, in violation of this Agreement, or in violation of applicable laws or other applicable Terms and Conditions.